Scrum MastersAgile Coaches

Professional Scrum Master II

By Richard Ross
Picture of the author
Published on
2 Days
PSM II Course drawings - Scrum Framework
PSM II Course drawings - Scrum Framework
image alt text
image alt text

Collaborative high-energy 2-day class for experienced Scrum Masters looking to grow their knowledge and skills.

You will take away great amount of inspiration from other students and the trainer on how to solve real situations.

Professional Scrum Master II Course
Professional Scrum Master II Course

Who should attend?

Scrum Master with experience of at least 1 year. Even Scrum Masters with many years of experience will take away new perspectives and practices from PSM II class.

Scrum Masters who

  • Have a good understanding of the Scrum Framework
  • Have experience of at least 1 year
  • Want to deepen their Scrum knowledge and learn new techniques

Student Reviews

"Richard had a deep knowledge of the topic and a huge amount of experience. I really enjoyed the training not being a plain theory, but Richard always connected it with real stories and business cases from his career. He has a witty and easy-going style, which made the training fun."

"The training led by Richard was very interactive, informative and instructive. He was straightforward, open to answer any questions, good listener and also sharing lots of good and interesting examples from his current and past experience."

"The tasks that Richard used in his class were challenging and thought-provoking and kept me on my toes throughout the training. I highly recommend Richard’s class, it was super interesting, enjoyable and I believe that knowledge I’ve gained is applicable to my current position. So once again: thank you!"

About is the leading provider of Professional Scrum classes in Czechia, both in the Czech and English languages.

Course Objectives

You will be challenged to think within the Scrum framework, the underlying principles and values, and how they help guide Scrum Masters in the decisions they make. You will also explore what practices, tools, skills, and stances make an effective Scrum Master.

What you will learn

The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

  • The Scrum Master as a Teacher
  • The Scrum Master as a Coach & Mentor
  • The Scrum Master as a Facilitator
  • The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources, and more.

There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.


  • What makes an effective Scrum Master
  • Servant Leadership
  • How to support the Scrum Team
  • Dealing with team conflict
  • How to support the Product Owner
  • How to support the organization
  • Understanding the challenges of middle management
  • Dealing with complexity and impediments
  • Measurement in Scrum
  • Successful product delivery and Definition of “Done”
  • The Sprint Goal
  • Facilitation techniques


Globally recognized certification Professional Scrum Master II requires experience and demonstrates your ability to use Scrum framework in real-life situations.

  • Test: 30 questions / 90 min
  • Pass mark: 85%
  • Lifetime validity, no renewal necessary

If you attempt the assessment within 14 days of receiving a code and fail, you will be granted a 2nd attempt at no additional cost.

See you soon!